Frequently Asked Questions

You can access the system from any smartphone, tablet, or computer — whether it's Android, iPhone, Windows, macOS, or a web browser. We also support wall-mounted touchscreens and voice assistants if needed.

Additionally, certain functions (once programmed) can be accessed through Apple CarPlay, Android Auto, and smartwatches — specifically Apple Watch and Wear OS devices — for seamless control when on the move.

Not necessarily. While strong WiFi coverage improves reliability and responsiveness — especially for mobile control, live data, and remote access — it's not always essential.

Depending on what you want to achieve, we can design the system using local devices that communicate over other methods like Zigbee or wired connections. These still require a central controller or hub, but with good WiFi coverage, you'll get faster, more stable performance and more reliable data and control throughout the system.

No, you don't need to replace everything. We can integrate many of your existing appliances and systems by adding smart sensors, switches, or controllers.

This allows you to modernize what you already have and make it part of a smart, automated setup — without starting from scratch.

No, you won't be locked into a specific brand or ecosystem. We design systems using open standards and flexible platforms, so you can mix and match devices from different brands — and easily expand or upgrade in the future without being tied down.

Yes, the system supports multiple languages. Each user can have their own profile with their preferred language, so different members of the household or team can interact with the system in the language they're most comfortable with — including Arabic, English, French, and more.

No, the system has minimal impact on your internet or WiFi performance. Most devices use very little bandwidth and communicate locally when possible.

That said, every home or building is different — so before installation, we conduct a survey of your existing network and equipment. Based on that, we make tailored recommendations to ensure everything runs smoothly without affecting your connectivity.

There aren't any mandatory monthly subscriptions — the system is fully functional without ongoing fees.

However, we offer an optional yearly subscription that unlocks additional benefits, including remote monitoring, remote troubleshooting, and two onsite visits per year to make changes, fine-tune automations, or add new products based on your needs.

If the internet cuts, your system will continue operating normally. We employ custom software solutions to ensure that your setup runs entirely locally and never relies on the cloud.

Core functions like lighting, automations, sensors, and schedules remain fully active — only remote access and cloud-based features like voice assistants or external notifications will pause until the connection is restored.

No, you won't be locked into a specific brand or ecosystem. We design systems using open standards and flexible platforms, so you can mix and match devices from different brands — and easily expand or upgrade in the future without being tied down.

Yes, the system supports multiple languages. Each user can have their own profile with their preferred language, so different members of the household or team can interact with the system in the language they're most comfortable with — including Arabic, English, French, and more.